The Saga of Getting Online

In 2009 Ken and Judith reconsidered getting a computer. Judith had been using other people's castoffs for the weekly vegetable newsletter, and the yearly Christmas letter. Their hope was to reach people and explain what they do and how and why.

So October 28, 2009, they went to a big box with Celia Wirth, their tech support lady to guide them through the vast array of options. They bought the computer and went home and raced around getting the farm ready for winter. On November 14th Judith got everything out of the boxes and plugged things into each other as the diagrams indicated. When she went to get the printer set up, the computer did not recognize the disk. She called tech support and they decided to wait until Tuesday for the internet connection so the computers could link up to each other.

Tuesday the modem lit up, but that disk didn't get any reaction from the computer. Judith called the big box and was told the 14 day warranty had expired. She called Celia Wirth who offered to go to bat for Ken and Judith. Celia may not wear a Wonder Woman costume, but she is certainly our superhero.

Meanwhile the old 1995 MAC and HP printer were malfunctioning. So Judith wrote out longhand with the intention of using the printer in its photocopy capacity. Paper jam, New paper. Jam. Turned paper around, fanned it, and kept trying. No success. Called Celia Wirth as there was nothing in the manual. Celia explained, "No, one has to go online to get that info..." So our superhero went online, looked it up, called with step by step instructions, and Judith tried to clean rollers, etc. No luck. BUT with a call to the company, they would send a new one. So Judith did just that and was told it would arrive in three business days.

Seven business days later Celia Wirth, A.K.A. Wonder Woman got the tracking info. The printer was delivered and signed for by someone at 235 Hwy 8 EAST not west. Judith called and left messages. The following Tuesday the business east of town called. He had just bought the business and wondered if the previous owner's maiden name was Keppers. Judith went over to the east side, explained she and Ken were the two people behind the 16 x 20 foot sign at 235 Highway 8 West, and she picked up the printer.

On December 16th the computer and printer we bought October 28th and tried to set up November 14th is up and running. Hurrah!